Since opening its doors of the new facility with the updated dental office design, Cordera Family Dentistry has experienced a 59% monthly increase in new patient bookings, with consistently high ratings on patient experience surveys. Patient feedback highlights not just the aesthetic comfort of the space, but also the professionalism and smoothness of their visits. A dedicated consult room has also improved case acceptance for cosmetic and restorative treatments. They report collections are up 70% on a monthly basis above their pre-move level. This tremendous growth comes despite a reduction in insurance participation with several of the large insurance providers in the market.
HIGHLIGHTS
14 Operatories in Rotation: With flexible scheduling, hygiene and restorative care are balanced throughout the day.
Three Full-Time Dentists: Each dentist operates semi-autonomously, with access to three to five chairs per day depending on caseload.
Team Efficiency: The central sterilization hub, dual corridors, and clear sightlines have reduced turnover times and improved communication between assistants and providers.
Staff Wellness & Retention: The new office was designed with the staff’s well-being in mind, and the results have been striking. The inclusion of large windows, break areas with natural light, and ergonomic operatories have contributed to reduced burnout and higher staff satisfaction.
The layout separates “on-stage” and “off-stage” zones, giving staff moments of respite throughout the day. Ample storage, lockers, and the premier staff room have been well-used and well-loved.
SUSTAINABILITY
Sustainability was an important consideration from both an environmental and operational standpoint. The team pursued a range of green building strategies, including:
High-performance HVAC: Zoned systems with energy recovery ventilators and smart thermostats ensure patient and staff comfort with minimal energy waste.
LED Lighting: Energy efficient LED fixtures provide consistent, comfortable lighting throughout the offices.
Water Conservation: Designed using lean workflow principles, the sterilization center is visible but enclosed, reinforcing both transparency and infection control.
Solar-Ready Infrastructure: Although solar panels were not part of the initial build, conduit and roof capacity were included for future solar installation.